I can't complete a course. What do I do?

Verity Sangan

Last Update 9 months ago

Our courses have different criteria for completion. Some require you to complete an assessment and obtain a certain pass mark before you can download your certificate. Other courses have different requirements. Make sure that you read the course requirements on the course page prior to starting your course.


Some videos require that you watch a certain amount of them before moving on. This is so that we know that you have accessed the information and are not just skipping through the material to the final assessment.


Whilst training takes time, we are certificating you as completing certain learning outcomes. Therefore, we need to know that you have accessed certain pieces of information and activities.

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